Showroom Sales & Production Coordinator

Division – Construction (White Collar)

Pay: Depending on experience

Job Title: Showroom Sales & Production Coordinator

Location: Newton Abbot

Job Type: Permanent

About the Role:

We are recruiting for a Showroom Sales & Production Coordinator to join a well-established local business based in Newton Abbot.

This is a varied position combining showroom sales, customer service, pricing and order administration, with responsibility for helping customers from their initial enquiry through to production and installation.

The successful candidate will be confident dealing with customers, comfortable discussing prices and quotations, and organised enough to manage the administrative side of the order process.

You do not need previous experience within the client’s specialist industry, as full training will be provided. However, previous experience within showroom sales, customer service, trade sales, sales administration or a similar environment would be highly advantageous.

Requirements:

• Welcome customers into the showroom and assist with product enquiries.
• Provide a friendly, professional and knowledgeable customer experience.
• Prepare prices, quotations and customer order information.
• Follow up enquiries and help convert opportunities into orders.
• Process orders accurately and ensure all required information is recorded.
• Prepare and schedule production information for the factory.
• Liaise with production teams regarding customer orders and timescales.
• Prepare job packs and information for installation teams.
• Liaise with customers throughout the order and installation process.
• Maintain accurate records and update internal systems.
• Support the wider office team with general sales and administration duties.
• Manage multiple customer orders and priorities effectively.
• Ensure information is accurate and communicated clearly between customers, production and installation teams.

Desirable Skills and Experience:

• Previous experience within showroom sales, retail sales or customer service.
• Experience preparing quotations or discussing prices with customers.
• Previous experience in sales administration, order processing or sales support.
• Kitchen, bathroom, interiors, flooring, furniture or home improvement sales experience would be advantageous.
• Builders merchant, trade counter or building materials experience would also be highly relevant.
• Confident and professional telephone manner.
• Strong customer service skills.
• Good attention to detail.
• Comfortable working with figures, prices and quotations.
• Strong organisational and administrative skills.
• Confident using computer systems and general office software.
• Able to learn technical product information.
• Comfortable working independently and as part of a small team.
• Reliable, personable and keen to develop within a long-term role.

What We Offer:

• Permanent position with an established local business.
• Full product and industry training.
• Varied role combining sales, customer service and administration.
• Opportunity to learn the full customer journey from initial enquiry through to production and installation.
• Supportive and friendly working environment.
• Long-term career opportunity for the right person.
• Opportunity to develop strong product and commercial knowledge.

How to Apply:

If you have previous showroom, sales, customer service or sales administration experience and are looking for a varied permanent opportunity in Newton Abbot, we’d love to hear from you.

Please submit your CV to [email protected] or call the VentureRecruit team on 01626 785685 for more information.

Job Type: Permanent

Work Location: Newton Abbot